Privacy and Policy
Introduction
This Logistics Term Policy (“Policy”) outlines the terms and conditions governing logistics services provided by By engaging our logistics services, customers (“Client” or “You”) agree to comply with and be bound by this Policy.
Services Offered
We provide the following logistics services:
Transportation of goods.
Warehousing and inventory management.
Freight forwarding and customs clearance.
Last-mile delivery and distribution.
Specific terms for each service are detailed in the relevant service agreement or contract.
Client Responsibilities
Clients are responsible for:
Providing accurate and complete information regarding shipment details.
Properly packaging and labeling goods to ensure safe transportation.
Complying with all applicable laws and regulations related to the shipment.
Notifying the Company of any special handling requirements or hazardous materials.
Prohibited Items
The following items are prohibited and will not be accepted for shipment:
Hazardous or illegal materials.
Perishable goods without appropriate packaging.
Valuable items without prior agreement (e.g., cash, jewelry).
Items restricted by law or regulations in the country of origin or destination.
Shipping and Delivery
Pickup and Delivery: The Company will provide a pickup and delivery schedule as agreed with the Client. Delays caused by force majeure events (e.g., natural disasters, strikes) are not the responsibility of the Company.
Tracking: Clients may track shipments using the provided tracking tools or updates.
Delivery Confirmation: A signature or proof of delivery will be obtained where applicable.
Liabilities and Insurance
Limited Liability: The Company is not liable for damages, loss, or delays caused by circumstances beyond its control.
Insurance: The Client is encouraged to secure additional insurance coverage for high-value shipments. The Company’s liability is limited to the amount specified in the service agreement unless otherwise stated.
Fees and Payment Terms
Charges: Service charges will be outlined in the service agreement. Rates may vary based on shipment weight, dimensions, destination, and other factors.
Payment Terms: All payments are due as specified in the invoice. Late payments may incur penalties as outlined in the agreement.
